Increased investor satisfaction.
“The investor response has been very positive. One key investor, who is very familiar with many investor portals, said Juniper Square was by far and away the best he’s ever seen,” said Rasmussen.
One shared data repository.
According to Rasmussen, “Juniper Square has really become the platform for us to record and report information to investors, particularly on their capital accounts. It has enabled us to not only provide more comprehensive and dynamic information to investors via the portal, but it’s also given our internal teams one place to manage the information.”
More efficient back office.
“Juniper Square has really helped to streamline our back office processes, from calling capital, to distributing reports, to issuing distributions, Juniper Square is about as close to ‘one-click’ as you can get,” concluded Rasmussen.
Beacon Capital Partners is a leading office investment manager with a 70-year legacy of successful real estate development, ownership, and management. Since 1998, Beacon has raised eight investment vehicles totaling over $12 billion in equity from a diverse institutional investor group, fueling 150+ office investments worth approximately $30 billion.
Beacon had grown frustrated with its existing investor relations software system, which was hard-to-use, had a cumbersome interface, and simply sent communications and distributed documents. “Our previous system delivered PDFs to investors,” said Dane Rasmussen, Managing Director and Head of Investor Relations. “We wanted to go beyond that, to give investors direct access to their data, not just their documents. Our back office processes were inefficient when trying to make sure that everything came together in the right place.”
SEARCH FOR A SOLUTION
Due to his frustration with their system, Dane had begun considering alternatives. His colleague, Sara Shank, who oversees certain technology initiatives as Managing Director and Head of Portfolio Management at Beacon, came across Juniper Square and arranged a demonstration. “When we saw the first demo of Juniper Square, it was immediately obvious that it was light years ahead of anything else we had seen. Because Juniper Square was designed specifically for the real estate industry, we didn’t have to explain to them how things worked. They had already implemented key real estate and fund concepts into their software, so it worked right out of the box.”