The Juniper Square Difference

World-class products and services from a different kind of technology company

 
01

Customer focused

You can depend on us as a true partner to your business, because helping customers achieve great things through technology is the core of what motivates us as a company.

  • Support for life. All of our customers receive free, unlimited phone- and email-based support and have a dedicated account manager who is held accountable for your success.
  • Best in class. Our lifetime client retention rate across more than five years of operation is 98%, our customer satisfaction score is 99.8%, and our net promoter score is industry-leading at 81.
  • Industry knowledge. Many of our employees come from the real estate industry and they get your business. Our mission is to help you grow by sharing best practices across our network of customers and investors.
  • Time-to-value. Migrating to a new investment system used to take upwards of a year and hundreds of hours of your team’s time. At Juniper Square 95% of our customers are up and running in six weeks or less.

The implementation process was very collaborative. Juniper Square trained us—they taught us how to fish. We were up and running in under four weeks.

Charlie Kellog, CFO & COO, Singerman Real Estate

02

Industry-leading security

Data security is our top priority at Juniper Square, and you can rely on us as a mission-critical provider of your most sensitive and confidential data.

  • Juniper Square is the only dedicated real estate investment management provider to publicly announce SOC-2 compliance. The AICPA’s SOC protocols have emerged as the industry-leading method for assessing a software vendor’s data security practices, and independent auditors have confirmed Juniper Square’s compliance with this important set of standards.

Knowing that we have one place for all of our client and investment information—and that it’s secure and encrypted and regularly backed up—gives me confidence that we are being good fiduciaries with our investors’ confidential data.

David Enslow, Principal, Timberlane Partners

03

Designed for real estate

Juniper Square has been built from the ground up for real estate, with support for all product types and investment strategies, so it just works for your business, out of the box.

  • Ground-up development? Stabilized multifamily? Light industrial? CBD office? Mixed-use? Senior living or medical? We’ve got you covered with native support for every product type.
  • Do you raise deal-by-deal? Commingled funds with institutional investors? Parallel funds? Open-end funds? JV equity? Across more than 14,000 investments, we’ve seen it all. We’ll make you successful, regardless of investment structure.
  • Our focus on real estate means not only that you save time and money on customization, but also that you benefit from the best practices driven into the product by hundreds of the industry’s leading investment managers.

It was clear from our first exposure to Juniper Square that it was developed for companies like Midway. They understand our industry and our business processes, and they know how to build superior software.

Jonathan Brinsden, CEO, Midway

04

Easy to use

Let’s face it, up until now investment software has not exactly been in the vanguard of user-friendly design. Juniper Square is changing that with a system that is powerful enough to handle the complexity of investment management, while being so easy to use that it’s a downright pleasant experience. Who can say that about the incumbent systems?

Everything is very intuitive with Juniper Square. It works exactly how you would expect it to work. It’s night and day compared to other systems in the market.

Jeff Toporek, Principal, FD Stonewater

Getting started is easy.